Data Protection
Secure Processing
Your details are used strictly to process orders, facilitate deliveries, and answer enquiries.
Zero Selling
No Third-Party Sales
We do not sell, rent, or lease your personal information to third parties or marketing agencies.
Your Rights
Data Control
You may request to access, update, or remove your personal information at any time.
1 Information We Collect
We collect personal details necessary to fulfill orders, process payments, and provide custom branding services across our digital channels and physical showroom:
- Contact Details: Your name, email address, telephone numbers, and physical/delivery address.
- Order & Customization Data: Product selections, dimensions, color preferences, and corporate logos/artwork provided for branding.
- Payment Records: Payment confirmation reference numbers (e.g., M-Pesa transaction IDs or bank deposit records). We do not store credit card credentials on our servers.
- Website Usage Data: Basic browser cookies, IP address, and page navigation statistics used to improve site performance.
2 How We Use Your Information
Your personal information is processed strictly for legitimate business purposes:
- Processing and fulfilling your standard purchases or custom corporate leather orders.
- Communicating order updates, artwork previews, delivery timelines, and quotations.
- Coordinating parcel dispatch with trusted third-party courier services (e.g., Fargo Courier, Easy Coach, Matatu Saccos, Speedaf).
- Improving our product lineup, website layout, and customer service experience.
3 Data Sharing & Third-Party Services
We share limited information only with essential service partners required to fulfill your orders:
- Courier & Delivery Partners: Necessary delivery details (name, phone number, and drop-off location) are shared with shipping partners to complete countrywide delivery.
- Payment Gateways & Banks: Transaction verification data shared with licensed payment providers to confirm deposit payments.
- Legal Requirements: Information may be disclosed if required by Kenyan law or legal proceedings.
- No Marketing Sales: We strictly do not sell, rent, or monetize your personal information to third-party advertisers.
4 Data Security & Retention
We implement technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure:
- All web communications across www.maxieagle.com and www.maxieagle.co.ke are encrypted via SSL (Secure Sockets Layer).
- Corporate branding assets and order records are stored in secure administrative databases accessible only by authorized personnel.
- Data is retained only as long as required for order completion, tax compliance, and warranty support.
5 Cookies & Tracking Technologies
Our website utilizes standard browser cookies to enhance your browsing experience:
- Cookies remember your shopping cart items and language/device preferences.
- You can choose to disable or manage cookie settings through your internet browser preferences at any time.
6 Your Privacy Rights
In accordance with the Kenya Data Protection Act, you hold full rights over your personal data:
- Access & Correction: Request a copy of the personal data we hold or request corrections to inaccurate details.
- Data Deletion: Request the deletion of your personal records, subject to statutory bookkeeping obligations.
- Opt-Out: Unsubscribe from optional operational emails or promotional notices at any time.